What if I suck at this?


Reader Do you meet new situations with trepidation or elation?

As much as I want to be the latter, when I find myself out of my comfort zone, anxiety accompanies me.

Thanks to my friend Laurie, I have just wrapped up my first three-week session of pickleball lessons. I'm feeling pretty green, but I understand the game's rules, and I know I need to practice to keep improving, so I decide to join my husband at neighborhood pickleball.
I walk into the gymnasium at 10 a.m., the appointed time for beginners. The regular crew is actively playing. Renee, a friend from the neighborhood book club, greets me warmly. This is entirely different from the courts I learned on. The thin tape marks outlining the pickleball court blend with the basketball court markings. It looks like hieroglyphs, and I feel so unprepared that I kindly bow out and turn to leave.
I go home and sign up for a second round of pickleball lessons with my friend Laurie.
Fast forward to yesterday [3 weeks later]...
I'm headed to my first pickleball open-play event with a group organized by my class instructor. I expect to meet up with several classmates and am eager to learn how the open play works.
I join three people I don't know. We do a short warmup, and the game begins. I think: "Oh, I am going to look like an idiot asking my partner what the score is because I've lost track," followed by, "You are going to let your partner down." I am so tense that I mess up my serves and struggle to keep my head in the game. Luckily, my partner is missing shots too, so I don't feel like our loss is all on my shoulders.
A friend from class finishes her game after me. I greet her and meet her sister. I ask them to receive so I can warm up my serve. Then, a fourth classmate arrives, and we play. Now I am feeling more relaxed and my game is improving. I am even doing well keeping score. I'm having a great time, and we play for an hour before we cede the court to an awaiting group.

What's telling about my pickleball adventure yesterday is how much my anxiety got in my way. The biggest difference between my first game and my second was simply my comfort level. Being with people I knew I couldn't disappoint because we were learning together was psychological safety, and it was freeing.

Reader Have you experienced a moment of shame when someone expressed deep disappointment in you?

For most of us, our earliest experience of this was in childhood. Parents, teachers, and coaches all delivered the "Rita, I'm disappointed in you" words to me. The residual lesson that lives in my body is that I should avoid situations where I am at high risk of disappointing others. Shame makes you feel that your true self is inadequate.

Once I was with my friends, my concerns of inadequacy and potential shame evaporated:

  • I was free to be a learner: I accepted that I would play imperfectly and make mistakes.
  • I was a better contributor: feeling more at ease freed my mind, which improved my play.
  • I trusted my belonging: I knew my mistakes did not jeopardize my relationship and value; it was more about the fun than the win.

I'm sharing this story with you because it is a helpful insight into Psychological Safety, one of the most powerful and misunderstood constructs of a healthy workplace.

What Psychological Safety is Not (source: Leaderfactor.com)

  • A shield from accountability: psychological safety is not diplomatic immunity from delivering results.
  • Niceness: overemphasis on being warm, hospitable, and caring can turn into a cheerful indifference to the tough decisions that need to be made.
  • Coddling: acquiescing to people's demands instead of letting them fight through the learning process and the adversity that will make them stronger and build their sense of self-efficacy.
  • Veto power: the authority and a seat at the table, not just to discuss issues, but to decide them.
  • Unearned autonomy: pre-authorization to be your own boss and do things your own way.
  • Political correctness: at its core, psychological safety is an apolitical, non-partisan, universal concept that refers to a cultural condition that unleashes the potential of people.
  • Rhetorical reassurance: publicly announcing psychological safety as a value without the necessary behaviors to support it.

The Psychological Safety Experience

  • When we grant each other more respect and permission to be ourselves and do our best work, psychological safety soars.
  • Maintaining psychological safety requires avoiding language or behavior deliberately demeaning, belittling, or ridiculing others.
  • An environment of rewarded vulnerability that allows you to:
    1. Feel Included
    2. Learn
    3. Contribute
    4. Challenge the status quo.

Reader, think about yourself. Which describes how you feel at work-- anxious and inadequate or accepted and able to be vulnerable?

My 25 years as an organizational psychologist are riddled with examples of underperforming organizations where the fear of being embarrassed, marginalized, or punished in some way defined the employee experience and prevented the turnaround the company needed from materializing.

I've also seen the power of psychological safety in action. Teams that thrived and delivered consistently strong results because of the respect, trust, and innovation psychological safety fostered.

Never underestimate the power of

🌟making a mistake and realizing your value and belonging were not endangered

🌟taking a risk that didn't work out and being asked what you learned instead of what went wrong

🌟expressing your alternative idea and being celebrated for new thinking

🌟disagreeing with a teammate without putting your relationship at risk

Psychological safety is well-being in action because it stops the shame cycle and affirms the worth of everyone involved.

That is why it is a core component of my new 5-point STAR TREATMENT leadership method, a six-month leadership development program that empowers you to actively engage with your employees in a way that’s radically different from anything you’ve done before—creating genuine connections, boosting morale, and driving long-term success.

Reader it's time to meet today's workforce where they are and draw out your teams' unique talents, creating a dynamic, collaborative, and deeply fulfilling workplace. When employees feel truly seen, heard, and valued, they don't just show up --they bring their best, driving innovation, connection, and long-term success.


Are you subscribed to The Story I'm Telling Myself Podcast? Give us a 5-star review and share an episode with a friend: Apple, Spotify, Amazon Music, YouTube Music

Join me this week for these live episodes

Episode 24 live stream available through LinkedIn, Facebook, YouTube

Episode 25 live stream available through LinkedIn, Facebook, YouTube

The Story I’m Telling Myself is for anyone who wants to overcome the limitations of self-doubt and live a life of purpose and fulfillment.

Through candid conversations, you'll discover:

  • The hidden costs of listening to your inner critic: How fear and doubt sabotage your confidence, happiness, and success.
  • Transformational strategies for silencing the negative voice: Learn how to overcome self-doubt, embrace vulnerability, and step into your true potential.
  • The power of a mindset shift: Discover how changing your internal dialogue can lead to extraordinary results.

Real-life stories of courage and resilience: Gain inspiration from everyday people who overcame their negative self-talk to live a life of purpose and fulfillment.

Listen to the podcast on Apple, Spotify, Amazon Music, YouTube Music.

Rita Ernst, Positivity Influencer

My weekly emails are for you if you want a transformational SHOT OF POSITIVITY that makes you think, gets you laughing, and sparks a positive change. Start each week inspired.

Read more from Rita Ernst, Positivity Influencer

Reader, thank you for welcoming me back to your inbox. I spent the last week of March on vacation with my husband at the beach. This is his last month of work before he retires. Our youngest daughter leaves for college this fall, and I'll be the primary household income again, which hasn't been true since I left my corporate job in 2006. I'm not going to lie; it freaks me out a little. I've even thought that maybe I should retire, too. Yet, the truth is I wanted to work during vacation two...

Reader I was floored to read this in the latest report from Gallup? Across 52 countries and territories -- accounting for 76% of the world’s adult population and 86% of global gross domestic product -- Gallup asked two questions: What leader has the most positive influence on your daily life?Now, please list three words that best describe what this person contributes to your life. Four words consistently emerged: Hope was a theme of the World Happiness Summit (WOHASU) earlier this month. This...

Reader Did you know happiness isn't a feeling but a state of being? My youngest is about to step into adulthood, and despite my best intentions, I'm screwing it all up. 🤦♀️ Last weekend, for the second time, I saw Dr. Arthur Brooks present this pivotal idea: If happiness is a feeling, then it comes and goes. It is ethereal. Happy feelings are evidence of happiness, not the whole thing. Being in a state of happiness results from the presence of these core elements in your life: enjoyment,...