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Hey Reader! 👋 This will floor you. We spend 90,000 lifetime hours at work. For most teams, a massive chunk of those hours is drained by one silent productivity killer: Friction. It’s the subtle workplace drama, passive-aggressive complaining, and unresolved interpersonal conflict that sucks the energy out of the room and leaves everyone exhausted. As I was reminded during my conversation with Alexia Georghiou (founder of the Knoxville Happiness Coalition) on The Story I'm Telling Myself Podcast today, friction falls into the 40% of our daily happiness that we actually control. When you eliminate it, you don't just make work feel better—you unlock a direct 30% increase in team performance by reducing unproductive noise and turning simple disagreements into drivers of creativity and execution. Want to know where friction is secretly draining your team's energy? 👉 Take the Free 30-Second Workplace Friction Audit Here The 60-Second Friction AuditCheck the symptoms that currently plague your operations: Checked 3 or more? Your organization is currently paying a high "Owner's Tax." Let's talk about how to reclaim those hours. If you check three or more boxes on the audit, it means your team is leaking time, focus, and performance—and I can help you fix it. A Quick Schedule Update: A major fall project was recently pushed to January, which opened up 2 to 3 exclusive spots on my calendar for new client engagements this quarter. If you’re ready to reduce organizational friction, lower workplace stress, and reclaim your team’s top performance before the year ends:
Let’s turn your workplace friction into a superpower. Best, P.S. Planning an upcoming corporate retreat, conference, or annual meeting? I have limited availability remaining for keynotes and interactive workshops. Reply directly to this email to discuss speaking opportunities for your organization!
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My weekly emails are for you if you want a transformational SHOT OF POSITIVITY that makes you think, gets you laughing, and sparks a positive change. Start each week inspired.
Reader, (And neither are you.) Here’s why dropping the expert mask is your ultimate power move. From early kindergarten days, you were taught to raise your hand, give the right answer, and earn accolades for your mastery of knowledge. But here's the problem. Carrying that “all-knowing” persona into adult life isn’t a badge of honor—it’s a fast track to burnout and emotional exhaustion. During my time at Gap, Inc. I was promoted into my first people-management role. My story is the same as...
Reader, have you ever felt like life decided to use you as a punching bag? I got passed over for an executive promotion. My guest this week, Russ Hedge, has battled recurrent, aggressive melanoma for the past two years. Everyone has a story where the rug keeps getting yanked right out from under your feet. In the latest episode of The Story I'm Telling Myself, I'm joined by inspiration specialist Russ Hedge—a man who spent years caregiving for his parents through Alzheimer’s and cancer, only...
Promoting a star performer should feel like a win, but too often, it quietly unravels a team. Marcus is an absolute powerhouse. He solves complex system outages before anyone else can pinpoint the glitch. So promoting him to Team Lead seems like the natural reward. Two weeks later, the project Marcus' group is leading hits a major bump. Marcus defaults back to his technical know-how. He yanks back the work and doubles down on checking every minor detail, sometimes working 14-hour days....